ChemCare Billing Specialist

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Title: ChemCare Billing Specialist
Morrisville, PA, US, 19067
Company: Univar USA
Requisition ID: 9215
It starts with great chemistry.
Univar is more than a distribution company ? we're a leading, global partner dedicated to improving quality of life for our customers through the products, expertise, and relationships that serve the world's most essential industries. Founded in 1924, with global headquarters in Downers Grove, IL, Univar generated $8+ billion in sales in 2016 ? securing the #1 market position in North America and the #2 market position in Europe.
Creating great chemistry is not just about the innovative products and services we safely deliver to customers around the world. It also takes people ? people like you ? and today, our worldwide team of more than 8,000 employees is helping build a company where the best people want to work. If you're looking for an experience where your actions will make a positive difference every day, you've come to the right place.
Primary Purpose:
Daily processing of customer and vendor invoices in accordance with established company policy and procedures allowing for prompt/accurate processing and handling of customer sales orders. Responsible for maintaining knowledge of each customer's account to personalize the billing process and work proactively in recognizing and resolving invoicing issues.
Specific Duties and Responsibilities:
Responsible for maintaining and invoicing all shipped not billed orders, direct shipment, as well as all eligible to bill in Salesforce within established timelines
Responsible for maintaining, tracking, and communications to resolve aged orders, and maintain expected billing lag time.
Serves as final check-point prior to invoicing customer ensuring accuracy of all sales order information entered and all applicable charges are recorded accurately on each invoice, to include:
Process credits/rebills to customers when applicable
Able to work directly with vendors resolving invoice discrepancies as well as maintaining DCI account
Maintains communication with designated Operations, Sales, Sales Support, Customer Service, and vendors to ensure timely responses to fulfillment issues
Understands Univar's vision, mission statement and safety program
Supports team goals
Is receptive, flexible and adaptable to change
Additional duties as needed and instructed by Billing Supervisor/Manager
Specialized Knowledge/Skills:
Strong knowledge of order-to-cash cycle
Ability to resolve increasingly complex customer/vendor issues
Good negotiation skills and professional ability, handling situations with diplomacy and tact
Analyzing significant amounts of information, evaluating results and choosing the best solution to solve problem(s)
Ability to consider relative costs and benefits of potential actions, choosing the most appropriate one
Strong organization skills and ability to prioritize workload throughout day ensuring timely follow up(s)
Strong knowledge of Microsoft Office products (i.e.; Word, Excel)
Ability to manage files, records and follow-ups timely
Ability to work under pressure/deadlines
Ability to work in a team environment
2 (two) to 5 (five) years of Billing/Accounts Payable/ Receivable (no collection)
Bachelor degree, or equivalent related work experience
Excellent problem solving skills and attention to detail
Univar is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or other protected classification.
We offer comprehensive benefits to employees including medical, dental, STD, LTD and life insurance, 401k, generous vacation and sick leave and much more.

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